Last updated: January 2026
Connect Intelligent Technologies Ltd (trading as 'HirePass', 'we', 'us', or 'our') is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information in connection with our employment screening and background verification services.
We are registered with the Information Commissioner's Office (ICO) under registration reference ZB927026.
HirePass provides employment screening and background verification services to organisations ('Clients'). Through our platform, Clients can request pre-employment screening checks for prospective employees, contractors, and candidates.
For the purposes of data protection legislation, the Client (your prospective or current employer) is the 'Data Controller' and HirePass acts as a 'Data Processor'. This means that the Client determines the purposes and means of processing your personal data, and we process it on their behalf in accordance with their instructions.
Our contact details:
Data Protection Officer
Connect Intelligent Technologies Ltd
42 York Street, Twickenham, TW1 3BW
Email: dpo@hirepass.com
Trust Center: https://security.hirepass.com
Depending on the screening checks requested by our Client, we may collect and process the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Information | Full name, date of birth, nationality, gender, photograph |
| Contact Information | Email address, telephone number, physical address |
| Identity Documents | Passport, driving licence, national ID card, biometric data (facial images) |
| Employment History | Previous employers, job titles, dates of employment, reasons for leaving, referee contact details |
| Education History | Educational institutions, qualifications, dates of attendance, grades achieved |
| Criminal Records | Criminal convictions, cautions, spent convictions (where legally permitted) |
| Financial Information | County court judgments, bankruptcies, financial sanctions |
| Right to Work | Immigration status, visa details, work permit information |
| Address History | Previous addresses, dates of residence |
| Technical Data | IP address, browser type, device information, access logs |
Special Category Data
Some screening checks may involve processing special category data, including criminal conviction data (processed under Article 10 of the UK GDPR) and biometric data (facial images used for identity verification). We only process such data where we have a lawful basis and appropriate safeguards in place.
We collect personal data from the following sources:
Directly from you: When you complete our screening forms, upload documents, or communicate with us through our platform.
From our Client: Your prospective or current employer provides us with your basic details to initiate the screening process.
From third-party sources: Including educational institutions, previous employers, government databases, credit reference agencies, court records, and other official sources relevant to the checks being conducted.
From referees: Individuals you have nominated to provide references about your employment or character.
We process your personal data for the following purposes:
| Purpose | Lawful Basis |
|---|---|
| Conducting employment screening checks as requested by our Client | Legitimate interests of our Client in verifying candidate information; Performance of a contract |
| Verifying your identity | Legitimate interests; Legal obligation (right to work checks) |
| Confirming your right to work in the UK | Legal obligation under immigration law |
| Processing criminal records checks | Substantial public interest; Employment purposes under Schedule 1, Part 1 of the DPA 2018 |
| Verifying employment and education history | Legitimate interests of our Client |
| Conducting financial probity checks | Legitimate interests; Regulatory requirements |
| Global sanctions and adverse media screening | Legal obligation; Legitimate interests in compliance |
| Maintaining records for legal and regulatory compliance | Legal obligation; Legitimate interests |
Special Category Data
Some screening checks may involve processing special category data, including criminal conviction data (processed under Article 10 of the UK GDPR) and biometric data (facial images used for identity verification). We only process such data where we have a lawful basis and appropriate safeguards in place.
We may share your personal data with the following categories of recipients:
Our Client: Your prospective or current employer who requested the checks. We provide screening results and reports to the Client.
Verification sources: Educational institutions, previous employers, and referees to verify the information you have provided.
Government agencies and official bodies: Such as the Disclosure and Barring Service (DBS), HMRC, and the Home Office for relevant checks.
Credit reference agencies: For financial background checks.
Our sub-processors: Third-party service providers who assist us in delivering our services. A current list of our sub-processors is available at our Trust Center: https://security.hirepass.com
Legal and regulatory authorities: Where required by law or to protect our legal rights.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
Your personal data may be transferred outside the United Kingdom in the following circumstances:
Where you have previously resided or worked outside the UK and screening checks are required in that jurisdiction.
Where we use specialist international service providers to conduct certain checks.
Where our sub-processors are based outside the UK (details available at our Trust Center).
Where we transfer your data internationally, we ensure appropriate safeguards are in place, including:
Transfers to countries deemed adequate by the UK Secretary of State
UK International Data Transfer Agreement or UK Addendum to EU Standard Contractual Clauses
Other approved transfer mechanisms under UK data protection law
Details of international transfers and the safeguards in place are available at our Trust Center: https://security.hirepass.com
We retain your personal data for two (2) years after completion of the screening checks, unless our Client instructs us otherwise in accordance with their own retention policy.
We may retain your data for longer where:
We are required by law to retain it for longer
Retention is necessary for the establishment, exercise, or defence of legal claims
Under UK data protection law, you have the following rights:
Right of access: Request a copy of personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your data in certain circumstances.
Right to restrict processing: Request limitation on how we use your data.
Right to data portability: Request transfer of your data in a machine-readable format.
Right to object: Object to processing based on legitimate interests.
Rights related to automated decision-making: Rights regarding decisions made solely by automated means.
As HirePass acts as a Data Processor, we will typically refer your request to our Client (your employer or prospective employer) who is the Data Controller. However, we will assist in responding to your request as required by law.
To exercise any of these rights, please contact us at dpo@hirepass.com or write to us at the address provided above.
We have implemented appropriate technical and organisational measures to protect your personal data, including:
AES-256 encryption for data at rest
TLS 1.2 or higher for data in transit
Multi-factor authentication for system access
Role-based access controls with principle of least privilege
Regular security assessments and penetration testing
ISO 27001 certification
CREST certified annual cyber security assessments
Full details of our security measures are available at our Trust Center: https://security.hirepass.com
If you have any concerns about how we have handled your personal data, please contact our Data Protection Officer at dpo@hirepass.com in the first instance.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk
We may update this Privacy Notice from time to time. The latest version will always be available on our website and at our Trust Center. We encourage you to review this notice periodically.


